Showing posts with label unified communications. Show all posts
Showing posts with label unified communications. Show all posts

Friday, May 29, 2009

Will You Catch the Google Wave?

What if some of the most create web developers decided to rethink email, IM, and Internet communications from scratch? What if they worked for a company with the resources to let them think and create for years? What is you could mix the real-time communication of Twitter and Facebook with the organization of email and contacts?

The answer: Google Wave. Take a sneak peek here.

Friday, February 27, 2009

Can Unified Communications Improve Productivity?

Summarizing a study by SIS International Research, ChannelWeb is reporting that the greatest communications pain point for SMBs is waiting for information. The study defined "waiting for information" as the time it takes to reach someone to pass along information or get an answer.

More interesting facts from the study:
  • On average, 70 percent of SMB respondents said they experience the top five pain points, and 17.5 hours each week is spent addressing communications barriers
  • The average cost of the lost productivity due to dealing with these pain points was about $5,246 per employee

Click here for the full article.